Privacy Policy

Privacy Policy
Effective 19 May 2025

This policy explains how Hemanth Lal (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit https://hemanthlal.com (the “Site”) or engage with our services.

1. Who We Are

Hemanth Lal is an independent brand-strategy practice headquartered in Bangalore, India. We advise clients worldwide on brand, marketing, and growth strategy. Contact: privacy@hemanthlal.com.

2. Scope

This policy covers all data gathered through the Site, our CRM platform, integrated analytics, cookies, and the Cal.com e-meeting scheduler. It applies to visitors, prospective clients, and existing clients.

3. What We Collect

Category  Examples Source
Identification Name, job title, company, email, phone Web forms, Cal.com bookings
Technical IP address, browser type, device ID, pages visited, session duration Cookies, analytics scripts
Engagement Emails opened, links clicked, meeting history, proposals viewed CRM tracking, marketing automation
Content Messages you send, files you upload, comments Direct submissions
Preference Cookie choices, communication opt-ins Cookie banner, email settings

4. How We Use Your Data

  • Provide services. Schedule calls, deliver proposals, manage projects.

  • Analytics. Understand site performance and user behaviour.

  • CRM & marketing. Nurture relationships, send insights or service updates you request.

  • Security & compliance. Detect fraud, meet legal obligations.

5. Legal Bases (GDPR)

Basis Purpose
Consent Non-essential cookies, newsletters, marketing emails
Contract Responding to enquiries, fulfilling booked consultations
Legitimate interests Site analytics, CRM enrichment, business development
Legal obligation Compliance with tax, accounting, or regulatory duties

6. Cookies & Similar Tech

We may use four cookie types:

  1. Strictly Necessary. Site core functions. Cannot be disabled.

  2. Functional. Remember your choices.

  3. Analytics. Google Analytics 4 and LinkedIn Insight Tag help us refine user experience.

  4. Marketing. Track email performance and personalise outreach.

You may withdraw consent at any time via the cookie banner or your browser settings.

7. Cal.com Integration

Booking a call triggers Cal.com to collect your name, email, chosen slot, and optional notes. Cal.com stores this information on our behalf and shares it with our CRM. Cal.com’s privacy statement: https://cal.com/privacy.

8. CRM & Email Tracking

We use a cloud-hosted CRM platform to centralise contact data, track interaction history, and automate follow-ups. Emails contain pixels that show open and click rates. Every marketing email includes an unsubscribe link.

9. Embedded Media & External Links

Articles may embed videos, images, or posts hosted on third-party sites. Those sites may collect data as if you visited them directly. We are not responsible for their practices.

10. Data Sharing

We share data only with:

  • Service providers. Cal.com, CRM vendor, email delivery, analytics tools, cloud hosting.

  • Legal authorities. Where required by law, court order, or to protect rights.

  • Business transfers. In a merger or acquisition, subject to confidentiality.

All vendors sign data-processing agreements that include Standard Contractual Clauses for international transfers where relevant.

11. International Transfers

Our servers and some partners are located outside the European Economic Area. We rely on Standard Contractual Clauses or equivalent safeguards to protect EU personal data.

12. Data Retention

Data Type Average Retention Period ( Not guaranteed)
Inquiry records Two years from last interaction
Client project files Seven years after project close (tax & legal)
Analytics logs Fourteen months (GA4 default)
Marketing contacts Until you unsubscribe or eighteen months of inactivity

13. Your Rights

If you are in the EEA, UK, or a region with similar laws, you can:

  • Access, correct, or delete your data.

  • Restrict or object to certain processing.

  • Receive a copy in portable format.

  • Withdraw consent at any time.

Email privacy@hemanthlal.com with your request. We respond within thirty – sixty days.

14. Security

We apply encryption, least-privilege access controls, periodic audits, and secure-coding practices. No method is flawless, but we strive to safeguard data to industry standards.

15. Children

The Site is not directed to anyone under sixteen. We do not knowingly collect data from children. Contact us if you believe a minor’s data was provided.

16. Changes to This Policy

We review our privacy practices regularly. Updates appear on this page with a new effective date. Significant changes may be announced by email.

17. Contact

Questions, concerns, or complaints:
Email: privacy@hemanthlal.com

Clarity drives trust. Thank you for reading.